Latest 💬 Account & User Management topics

Topic	Replies	Views	Activity
Account & User Management FAQ faq Where should I ask? Community forum → technical questions, best practices, peer learning Retool Support (email) → account, billing, or org-specific issues Still not sure? Create a new topic in Account & User Managemen…	1	83	March 2, 2026
External Users converting to standard	2	17	October 8, 2026
All Pending users missing from Users list bug	5	45	October 7, 2026
Report a Breakage Form bug	6	57	October 7, 2026
Request for a time-boxed Business Cloud evaluation without payment method	2	27	October 6, 2026
Clarification on the "Manage configuration variables" permission - plan vs. version requirement (self-hosted 3.334.x) secrets , enterprise , self-hosted , permissions , rbac	4	71	September 20, 2026
I need to delete a user to fix an Okta conflict auth	14	254	September 16, 2026
URGENT: Team workspace locked after invoice payment	6	47	September 16, 2026
Builder Billing	2	62	September 14, 2026
What API features are available for the Business plan?	4	235	August 25, 2026
Login in my account is no support by email & password	3	76	September 18, 2026
Multiple Landing Pages for External Users external-apps , permissions	8	155	September 14, 2026
Restrict access for page "Resources"	5	73	September 10, 2026
Multiple custom domains	6	94	September 1, 2026
Pricing plan question	8	81	August 28, 2026
SSO on business plan	4	74	August 24, 2026
Issue with updating your Custom Domain in Retool Cloud	0	56	July 15, 2026
Permissions revoked, user still has access	4	96	August 11, 2026
Enumerating object-level access roles (Use/Edit/Own) via API — they don't appear in GET /api/v2/roles	4	60	July 10, 2026
How to change the logo in Retool invitation emails inviting-users	4	146	July 8, 2026
Can't restrict external users from accessing /querylibrary /settings/users	6	138	August 3, 2026
Issue logging into Retool with my Google account	3	188	July 31, 2026
URGENT, please help	8	131	June 29, 2026
Reset MFA on admin account	3	32	July 28, 2026
How can I add a "external only" user?	2	53	July 23, 2026
"User Manager" role not behaving as expected	7	136	July 21, 2026
View only user can edit the Query Library! And see Create a web app option	13	1392	July 17, 2026
Non-profit discount: is it still active?	2	59	July 13, 2026
Somehow, 2 accounts associated with my email	5	46	June 9, 2026
Subscription renewal banner	5	91	June 3, 2026

Account & User Management FAQ

faq

Where should I ask? Community forum → technical questions, best practices, peer learning Retool Support (email) → account, billing, or org-specific issues Still not sure? Create a new topic in Account & User Managemen…