Request for a time-boxed Business Cloud evaluation without payment method

Hello Retool team,

We have created a Free Retool Cloud workspace for a bounded, non-production technical evaluation:

Workspace: https://nexoracore.retool.com/

We need to validate Business-tier capabilities required for our security and governance proof, specifically:

  • Audit logs
  • Rich permissions
  • Resource environment permissions

Could you please enable a time-boxed Retool Business Cloud evaluation for this workspace?

We cannot add a payment method or accept automatic conversion to a paid subscription. Please confirm the evaluation expiry date and that the evaluation creates no automatic paid commitment.

We will use the evaluation only for this bounded non-production validation.

Thank you.

Summary

A Free Retool Cloud workspace (nexoracore.retool.com) is requesting a time-boxed Business Cloud evaluation to validate Business-tier capabilities (audit logs, rich/granular permissions, and resource environment permissions) without adding a payment method or being auto-converted to a paid subscription.

AI Response

Time-boxed Business trials on Cloud are handled directly by Retool's billing and account team rather than through a self-serve toggle, and they can be enabled without a payment method and without any automatic paid conversion. In a prior case, a Free Cloud workspace was granted a roughly two-week Business trial tied to its subdomain specifically to test gated features like granular access controls, with a defined expiry date and a reminder to disable gated features before the trial ends (otherwise access to those features simply reverts). The confirmed expiry date and the no-commitment terms are set when the trial is provisioned, so those specifics should be requested from the billing/account team along with the workspace subdomain. It's also worth noting that the Startup program can provide an alternative path to Business-tier access if eligibility criteria are met.

Sources

:bookmark: Is there a Business Trial?
A solved thread where a Free Cloud workspace was granted a ~2-week Business trial to test gated features (granular permissions), with a set expiry date and no payment method required — directly matching this request.
:bookmark: Where to find Business Trial?
A solved thread confirming Business trial and plan questions are handled by Retool's billing/account team, and highlighting the Startup program as an alternative route to Business-tier access.

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Hey @antonperivaj3945 welcome to the Community! :raising_hands:

Please email support@retool.com, we will get you started on a business trial!