I was following to create custom domain using this post.
I tried to remap to several domains none of them worked....
dig also gives the correct ips
it's gives this error... which not sure how to debug since error doesn't give much info
tvls
March 27, 2024, 2:02pm
3
See:
I am looking to setup a custom domain for my Retool Cloud instance and am having issues.
[Screen Shot 2024-03-25 at 9.47.42 AM]
I have added 3 A Records with my DNS provider (Namecheap) and am seeing them show up in dig results.
[Screen Shot 2024-03-25 at 11.00.37 AM]
However am still seeing issues when Retool is attempting to verify the domain. It has been over 72 hours since setting the DNS records so it does not appear to be DNS delays. What else can I do to debug?
Here are my Nameche…
and
Hello,
I am unable to generate an embedded app URL via POST-ing to the following URL:
https://*redacted*.retool.com/api/embed-url/external-user
with the following fields:
l
andingPageUuid = *redacted*
groupIds = *redacted*
externalIdentifier =*redacted*
environment = Development
I have verified all of the details above. The error returned is a 403 with the following body:
{
"error": true,
"message": "Group does not belong to organization"
}
And the following headers:
date: Tue, 26…
There seems to be something broken, unfortunately there has been no response from support on this via the forum or email.
1 Like
jmann
March 27, 2024, 6:28pm
4
Hey folks - Noted in another thread , we're going to update our status page to track. Thanks for flagging!
Now it's gives this.... How can i update this? i have removed the current one (which was wrong) and tried to add the dev env link... but now it fails...
jmann
April 2, 2024, 1:00pm
7
That seems like it might be related to DNS updating. Saw a few 429s for your org, but several 200s within the hour after. But in any case this is a separate issue from the original issue we investigated here, so would open a new thread if you still have issues with that!
2 Likes
Confirming this is working now
