When an email resource has been created and then used in a workflow, there is no option to set the priority (high, normal, low). Can this be added, as it is really useful for business emails, e.g. alert emails. The default should be normal.
Common Email Priority Levels:
High Priority (Urgent): Used for tasks needing immediate action, project deadlines, or urgent, critical updates.
Normal Priority (Standard): The default setting for most emails. This implies importance but not immediate, time-sensitive urgency.
Low Priority (Informational): Not time-sensitive and can be read or addressed at the recipient's convenience.
I am using on-prem Retool and have an email resource defined. I wish to use this in a workflow, however I cannot see where I can set the email priority, as I wish to conditionally set this. There are no header or importance options when working with the resource. Am I looking in the wrong place?
Hello there @klautier Klautier thanks for raising this, and for the detailed use cases! Setting priority/importance isn't something Retool's email resource exposes today, but I hear you on the value.
I've flagged this internally as a feature request. In the meantime, if you have flexibility on the sending path, a generic REST resource pointed at a transactional provider like SendGrid, Mailgun, or Postmark will get you there today, they all support custom headers in their send APIs, so you can set X-Priority / Importance directly on the message. What do you think?
Thanks, however in my case I send the mail directly to an SMTP server, i.e. no API. Hence, it would be great to do within the email workflow component.
