Auto email form responses upon Retool form submission

I have a working retool form created, but on successful form submission, I want to automatically email the form response to my email account.

I configured and enabled webhook trigger in both the form and workflow, but i couldn't find how to configure 'Retool Email' resource as per this article: How to send emails using Retool Forms and Workflows | Waypoint

can someone walk me step by step on the way to configure this common behavior

Hi @Karthik_S,

Once you set up the webhook trigger in the form, you just need to set the block that sends the email with the information you need, see example below:

If you're able to share at what point in you're workflow you are I'll be able to provide further guidance.

Best,
Miguel

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im having trouble configuring the Retool email resource. couldn't find it in the dropdown

@MiguelOrtiz


i don't see email configuration operation in the left hand sidebar

this is where im stuck

Hey @Karthik_S,

It's within the "Resource query" block, and it will let you pick from different resources, amongst which also Retool Email:

@MiguelOrtiz , I tried selecting "Resource Query Block" and I don't see Retool email in my dropdown. Should I be creating it as a resource first and then I can select it. Is there a calendly link where I can book time with you to pair on this?

I don't even see Retool Email when I try creating a new resource in the resources tab. Is there a way you can enable the feature for me?

Are you running a self-hosted instance of Retool, @Karthik_S? The built-in "Retool Email" resource is only available for cloud customers, but shouldn't require any additional activation.

@Darren , I'm on free plan and doing the operations from .retool.com page in chrome (I don't have it self hosted like on my own server or something). Is Retool email not available for that tier?

So if there is a limitation for retool email availability on the free plan, is there a workaround I can try to achieve this functionality.

It is! The volume of emails is fairly limited, but you still have access.

Weird thing is I don't see that at all in the dropdown

here's my screenshot

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If you go to the Beta menu in the Advanced section of your org settings, you should be able to search for and enable the Retool Email feature.

image

I see in my settings under Beta that retool email has been toggled on in my end, but when I try the steps again, still that option doesn't show up in the dropdown

I'm not actually sure what the issue might be here. :thinking: You can always try toggling that setting on and off again to see if it makes a difference. What do you currently see when you go to your /resources page?


i see the above in /resources page

i tried toggling on/off that retool email setting and refreshed workflow view. when i tried creating the operator, still don't see that option :thinking:

Very weird - I might have to do some additional digging next week, as this should definitely be an option. Note that you will still be limited to 50 total emails per day even when we do get this working, so it might be worth setting up a SMTP resource anyway. At the very least, it can be a workaround for the time being. :+1:

I'll follow up next week when I hopefully know more!

Thank you very much @Darren for the help. I'll try getting SMTP resource setup for now.

Looking forward to any findings

Also, I was wondering if Retool has any plans to support adding "Pay with Stripe" option within Form components. I'm trying to add an option in the feedback form for my service for people to voluntarily tip me via Stripe and I thought it would be really convenient if "Stripe" component/field came with the Retool Form instead of just "pasting a stripe link as a text component"

Hey @Darren . Hope you had a relaxing weekend. By any chance, do you have an update on this thread?