Retool bug: handlers vanishing from row actions

I'm losing patience with a critical bug in Retool. For the THIRD time in two days, after saving and closing the editor, ALL Handle Events linked to Row Action buttons in my table have disappeared. Gone. Vanished. Zero.

This means I have to rebuild the entire event logic every time. If a low-code/no-code tool can’t guarantee event persistence after saving, how can it be trusted in production?

Retool, fix this bug immediately. Anyone else experiencing the same issue?
image

Contact Retool Support

1 Like

Yes! I thought it was me being tired and mistakenly deleting handle events. This morning making a demo to a client one table was not triggering anything and I 'm sure I haven't made any edits to that app in the past week.

So definitely something happening which is causing lots of disruption and terrible customer experience.

Hi @Niccolo_Calandri and @MiguelOrtiz ,

Thanks for bringing this up and we apologize for the disruption! The team is aware of the issue and is looking into it -- we'll post back here with updates.

1 Like

Hi everyone -- thanks for your patience! This issue should be fixed now.

1 Like

Hi @Erin_Masatsugu and the entire Retool team!

I've encountered this issue multiple times, and today I ran into it again.

We are using Retool on-premise. How can I check if we have the fixed version?

I have experienced this in the last 12 days. How do I know if/when its resolved? Does it apply to my multi-page app?

Hi folks, this issue was fixed for Cloud on January 31st. It is also fixed on edge 3.149

I couldn't find your account to see what version you're using, @Vinay_Sridharan. If you're still experiencing this issue on Cloud, please let me know!