New alert component bug

This new version of the alert has completely broken our old alerts. Can you please advise? I am not able to see anywhere what type of alert or what the text was in our old alerts to update to the new ones.


There should be an alert in the above screenshot between "this will apply to user" and "credit amount".
Screenshot 2024-10-23 at 1.10.56 PM
The above screenshot showing no value for the alert. Same below.
Screenshot 2024-10-23 at 1.10.48 PM
Another blank alert below.

Again, another blank alert.

Hi @eslinz , thank you so much for flagging this issue. Apologies for this inconvenience! I'll look into this right away.

Does this happen to be on a source-controlled Retool application? We've had an edge-case that was fixed recently where source-controlled apps were causing some issues with Alert.

If you could also share a screenshot of the alert's properties within the Debug panel state, that could also help me identify the root cause of your issue.

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Hi there, this is on a source controlled app, but all of ours are now and this actually has only occured on one of them. in Retool it shows the alert as the new component, those are blank. The apps that still show legacy alert components are actually still functioning fine.

Screenshot 2024-10-23 at 3.53.24 PM

Thank you for the context! Are these apps on cloud or onprem? And could you provide me the app version for the broken app as well as the "working" app(s) please? That would be very helpful in trying to narrow down the issue!