Mobile app gets stuck on initial load

💬 Mobile
1

Often, when opening the app in the Retool browser to edit and it get stuckl showing "setting up app"... forever!
The only way out is to refresh the browser.

Screenshot below
(btw it's been stuck like this all the time while I logged in and wrote this topic :slight_smile: )

Screenshot 2024-11-24 at 22.02.04
Screenshot 2024-11-24 at 22.02.04696×1238 22.7 KB

On-prem V3.52.14

Thanks

Pete

2

Also experiencing this same issue. Browser refresh solves it, but it's really not ideal!

3

Thanks for reporting this. @Aurillia, what version of Retool are you on?

4

Cloud 3.122

1 Like
5

Are you seeing any errors or failed requests in the console when this happens? If so would you mind sharing screenshots?

6

Hi Abbey
No, it just sits there showing ‘loading app’