Not able to login in retool app

The loader loads but does not move forward. Am I doing something incorrect here?

Hey @Unez_Kazi!

Sorry you're running into trouble here. The cause doesn't seem obvious right away so would you mind sharing some additional context?

  • Is this something you're seeing across all accounts in your org or does it seem to be particular to this one?
  • What version of Retool are you running?
  • What device and OS version are you logging in from?
  • Is your Retool instance behind a VPN?
  • Are you able to connect via HTTP?

I know that's a bunch of questions :sweat_smile: not sure which bit of information will end up being relevant just want to get as best a picture as I can.