Issue Assigning Permissions for New Users

Account and User Management
1

I have been coming across an issue while signing up new users to my account. Currently, I am on the Team Plan.

When inviting a new user, I assign them to have mobile access only. However, over the past week, even when I specifically assign mobile access only, these users are able to see the admin dashboard I created on desktop. I assume this is a bug through retool itself and not the way my account is setup.

Please let me know when this is seen by someone at retool so I can have confirmation that the bug is being dealt with.

2

Hey @Sydney_Runkle! Granular permissions (like restricting access to certain apps) are only available on the Business and Enterprise Plans.

https://docs.retool.com/org-users/concepts/permission-groups

Would you be able to share how you set the mobile-only access for your users?