Billing plan change wants to charge for ALL users vs. ENABLED users

Self hosted. Had 6 users for the free evaluation period. Moving forward, we'll only have 2 active/enabled users. Currently, only showing the 2 users as 'enabled' in Settings --> Users. Yet, every time I go to the Billing and Plans page, click on the "Startup" subscribe button, the Retool Starter - Self-hosted qty amount shows 6, when it should only display 2.

How do I change the qty value to reflect the amount of users that are enabled (two). Thanks

Hey @myusername, I'd be happy to look into this for you. What is the email that your billing portal is connected to? We may need to manually remove those users from the license key.

Hey, I checked your billing account and it seems like you got the subscription to the correct number of users​:tada: I am going to close this thread, but please don't hesitate to reach out if you hit any other roadblocks! :grinning_face_with_smiling_eyes: