Hi there,
I wanna ask if there is any pricing metrics for end users that are active or not? Like if an enabled end user in my team did not login in this whole month, would he/she still be charged in this billing cycle? Thanks!!
Hey @mcooker24, great question.
Billing rates are the same for End users whether or not they have logged in during that billing cycle. Here’s a link to our billing usage page in case you were curious: https://docs.retool.com/docs/organization-billing-usage.
Note that in our monthly billing cycles, we do distinguish between Standard users and End users based on their usage. Standard users are any enabled users who built or edited an app during the billing cycle, while End users are any enabled users who did not build or edit an app. This means that during the months when you have fewer builders working on your apps or workflows, your total cost is reduced.
Hope this helps!