Unable to view published React app

Hey, I’m having problem loading the app after I published it successfully. The error message just kept saying Something went wrong, Refresh the page to try again.

I email support but there was no reply, is there anyone i can contact.

Also how can i download the entire code after i build the app in retool?

Thanks for reaching out, @Shu_Ting_Wen! Welcome to the community. :slightly_smiling_face:

I see the breakage report that you submitted and it looks like the team is already digging into it. I'm sure Jay will follow up as soon as there is news to share, but I'll keep an eye on it as well. As for exporting your app, you can find the option here:

Thanks alot, loving the new app builder, I did not build previously on retool as it could not meet the design expectations i wanted, now its amazing. Also, I love how its an internal tool for just my organisation when i publish the app.

2 Likes

Glad to hear it! In this particular case, it looks like importing an app that references localStorage is probably the root cause. We make a small note of that limitation here, but it's theoretically only an issue when using a custom domain.

My recommendation is to prompt the app builder to replace any utilization of localStorage with a more durable storage solution like RetoolDB!