I'm trying to update the Retool database from an external source using the instructions on this page, but the menu doesn't appear. How should I configure it? I’ve checked other threads as well, but I can’t find a clear solution.
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Hey @finn,
If you're issue is not related to you not being an admin of your space, then it may be related to this:
If you're an admin, then @ChiEn or @Tess may be able to enable this feature for you.
Best,
Miguel
Thank you.
Retool is being used with a different account than the one that authored the post, and it has admin permissions. How should I request activation?
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So I tagged the Retool team in my previous post, hopefully it will be caught by them sometime today (they're in the US, so maybe towards the afternoon)
Hi @finn, welcome back to the forum! And thanks for the tag and help as always, @MiguelOrtiz! 
There are just a handful of orgs where this hadn’t been enabled yet. I checked and yours was one of them. I’ve gone ahead and switched it over for you. The connection details should show up after a hard refresh, or try logging out and back in if needed.
Let me know if you're able to see them the next time you check, thank you! 
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Thank you for the quick action — the menu is now visible.
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