Can't find Retool DB connection string

When I go to the Settings page for our Retool DB, I can't find the connection string. What am I missing?

1 Like

Hey there @Connor_Watumull,

You should be able to find it in your database page, as per this post:

If it isn't there, then you may need to request the retool team to add it for you, as per this post:

since i was already on my db page i thought i'd share a screenshot:

image

1 Like

Hi, i a got related issue... i have two spaces in my org, in the main space the connection tab does not appear, in the child space it does...

Im a Admin on both.

Is this a bug?
Captura de Tela 2025-02-20 às 16.24.00
Captura de Tela 2025-02-20 às 16.24.19

Hi @Daniel_Terra,

That is unusual, let me investigate further. Spinning up spaces right now.

Two other support engineers said they are able to see 'Connection' on both their spaces they are admin for :thinking:

If you open up the browser console when you are viewing the page for the space where you don't see 'connection' tab, do you see any error messages in the console?

It seems that if you only have 'editor' permissions then the Connection tab wouldn't appear. I know you said you are admin for both, but we might want to double check just in case.