Regression? Missing Multiplayer Editing User Icons in Retool IDE (Cloud Business Plan)

I think something may have regressed in the multiplayer editing experience.

What I’m trying to do

I’d like to see a visual indication (user icons in the upper right of the editor) when other people are editing the same app — this used to work and was super helpful for coordinating.

What’s happening now

The user icons are no longer showing up. As of last Wednesday (June 11), they were still there, but sometime after that they disappeared. Now, even when multiple people are in the app at the same time, there’s no indication anyone else is editing.

What I’ve tried

I toggled the "disable multiplayer editing on this app" setting, and that does show a warning that another person is editing the app, but I don't want to disable multiplayer editing.

A bit more context

  • This is on Retool Cloud, Business Plan
  • We’re seeing this across multiple apps and users

Would love to know if this is a known issue or if there’s something we can check on our end. Thanks!

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Hi @sgodoshian ,

Thanks for reaching out! We are looking into this right now and will post back here with updates.

Best,
Erin

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@sgodoshian this should be fixed now! Please reach back out if you're still having issues.

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