Retool designed this feature to support applications that offer unrestricted access to the public before adding more options to self-host retool. Because self-hosted customers use Retool behind a VPN however, these applications are not truly public and our engineering team pushed a fix to patch this. We’ve also developed some first class feature sets to properly support the use cases we most commonly see, such as Retool Embed and Retool Portals (upcoming).
That said, if you have a use case we might not be covering, we’d love to work with you! I can connect you with folks from our Sales team to work on making this happen.
Hi @victoria, the issue isn't that I can't connect to retool self hosted over the public internet, it's that my apps will never let me set them to be "public". Even if I'm on the same network and connect to retool, I CAN'T access the app unless the user logs in.
Hi again @jdelivuk! What version are you running? I checked on this for you internally and we'd love to hear more about what you are planning to use the feature for as we're thinking about the future of public apps. Would you mind sharing a bit about the use case and who the end users of the app are?
Hey @jdelivuk@MacD87 check out these other recently updated posts on a similar topic. The short version is that Public apps are now available on Retool's Cloud Business and Enterprise plans, while for self-hosted, folks on Enterprise can reach out to their account team to discuss access. I'd recommend checking out our newer features for external/public use cases: Retool Embed and Retool Portals to see if those would work for what you used to use public apps for