[Urgent] Why I am not seeing public sharing option in retool?

I trying to share my retool as public, but I am not seeing the option anymore.

previously I used to do that from share> view> public view. But now there is now public option coming.

Welcome to the forum @Souvik_B

You are not seeing the public tab in the Share popup?


I seem to recall there was a bug where users in the Free plan still had this option enabled after their features trial expired. This is a Business plan level feature, is that the plan you are on?

1 Like

Same here

How did you get to this popup, I can't seem to find it? Are you using On Prem?

Hey everyone!

The public apps feature has seen a high level of abuse from use cases violating our terms of service, and some organizations may be impacted by fixes put in place to prevent unauthorized or improper access. As Brad mentioned, the feature should be available on cloud on the Business or Enterprise plan levels (see here).

In your case Svouvik_B, it looks like we have a direct thread open with your org discussing the issue. If anyone else has incorrectly lost the public app option and hasn't received any direct communications from us, please reach out to your account manager as we'll need to look into your account status!