Installing App to home screen with Safari causes "App not found" error

Summary

In the new app builder, a published app loads fine when opened in a Safari browser tab, but launching it from an iOS home-screen icon (standalone/PWA mode) returns "Not found - Bundled app not found, please re-publish your app," and republishing does not resolve it.

AI Response

This maps to a known Safari/WebKit issue with the new app builder: a home-screen (standalone PWA) launch runs in an isolated storage context with no existing Retool session cookies, so the platform can't resolve/authenticate the published bundle and falls back to a 'not found' error. Retool engineering has been actively addressing this class of WebKit authentication failure, and in reported cases it cleared up on its own after a fix. In the meantime, clearing cookies/site data and removing then re-adding the home-screen icon (or first signing in via a normal Safari tab) is the workaround that has restored access. This is a platform hosting/auth-layer behavior rather than something fixable in the app's own code.

Sources

:bookmark: New Retool Beta Apps don't work in safari and duck duck go browsers
A staff-confirmed known issue where new app builder apps fail to authenticate on Safari/WebKit while classic apps work; Retool shipped a fix and clearing cookies/incognito restored access.
:bookmark: Embedded Retool Apps are Unable to Login on Webkit Browsers (Safari, iOS Browsers, Gnome Web, etc.)
Documents how WebKit's isolated cookie handling on Safari/iOS blocks Retool session resolution, corroborating the root cause of a standalone launch being unable to identify the published app.

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