HTML v360 player from my own server not playing only show first image

  • Goal: I have a player v360 to show a product from my backedn node js server, showing consecutives images, that I want to show in my Retool app.

I have tried iframes, video and custom component but neither had worked.

Hello @joaquino,

We currently do not support player v360 in Retool. My best recommendation is to use the video component with the source set to a Youtube video(or Vimeo, etc.) that you create and upload.

By consecutive images, do you mean something along the lines of a slideshow?

Do you have a link to the docs for a "player v360"? I am not familiar with it :sweat_smile: could be useful for filing a feature request to add on another option for a different type of video.

What happened when you tried to use an iframe, video and custom component? Did you get an error message? Did the video not render? If you could share some screenshots that would be helpful with trouble shooting and better understanding why those options did not work for a video.