Hi @paulo , is something broken in retool external app permission? all of a sudden external users are not getting redirected to the default external app that they use to see, instead they are seeing retool landing page. I have checked all the permissions and nothing is off?

Hi @Ashish_Agarwal , Currently looking into this with out Governance eng team. Since the external users also belong to the "All Users" group, be sure that "All Users" do not have any permissions other than "Use" for apps. And be sure that's true for the "External Users" permission group as well fo…

External users not being redirected to specified landing page

💬 External Apps

Ignacio_Galdos September 10, 2025, 2:28pm 6

I am facing this issue currently.

Landing Page Not Working For External Users

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External App not render with external user 💬 External Apps	10	98	December 20, 2025
View only user can edit the Query Library! And see Create a web app option 💬 Account & User Management	10	1248	January 27, 2026
External App Users Not Working 💬 App Building bug , external-apps	11	188	March 7, 2025
"All users" default landing page takes precedence over other custom permission groups 💬 Self Hosted Retool	13	187	June 9, 2025
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External users not being redirected to specified landing page

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