Error "something went wrong"

Hi everyone,

For the past few days, I’ve been encountering a recurring crash in the Retool editor. After interacting with my app for a while during development, both the Component panel and the Code panels break and display the "Something went wrong" screen.

Error Details:

  • Error ID: 2c8c49ed52a34dde8d1fa52ae4573f88

  • Message: Can not find Frame ID for given subcontainer "$main4"

  • Correlated Error: Error: Can not find Frame ID for given subcontainer "$main4" at convertFrameSubcontainerToFrameId

Context:

  • It doesn't happen immediately on page load, but rather after active development/interaction (moving components around or switching between queries).

  • Once it triggers, the side panels become unusable until a full page refresh.

  • I am seeing references to retool-edge.com assets in the stack trace, which suggests it might be related to a recent update in the cloud environment.

Stack Trace snippet:

JavaScript

Error: Can not find Frame ID for given subcontainer "$main4" at convertFrameSubcontainerToFrameId (https://retool-edge.com/assets_vjs/main-B5u3vdjZ.js:161:27658) at getFrameIdForWidgetRefactored (https://retool-edge.com/assets_vjs/main-B5u3vdjZ.js:161:28115) at De (https://retool-edge.com/assets_vjs/thunks-B_3xiGlS.js:3:1651)

Steps I've tried:

  • Refreshing the browser (fixes it temporarily, but it returns after a few minutes).

  • Clearing browser cache/cookies.

Is anyone else experiencing this "Frame ID" issue? It seems like a bug in the recent deployment of the App Container or the editor's state management.

Any help from the Retool team would be greatly appreciated!

Hey @Marco85 thanks for waiting, are you still seeing this issue? Let me know!