Selecting a component crashes the code tab on Mobile app

  • Goal: use retool to build a mobile app

  • Steps:

  1. Create a new screen
  2. Add a component
  3. Navigate to code tab
  4. Click on previously added component
  5. crashes

rebuilding a new app fix this issue temporarily, the error will return after a while.
this is very annoying, technically I can still build my app but I have to evade selecting any component to run my code
I have two other pages that made before the error, they are fine, but any page created after will have this error

sample app export:
test.json (60.1 KB)

the error:
Error ID: a66bdec7bac04d1fb30b771a96885abd
Can not find Frame ID for given subcontainer "$main2" The error may be correlated with this previous error: Error: Can not find Frame ID for given subcontainer "$main2" at convertFrameSubcontainerToFrameId (https://retool-edge.com/assets_vjs/index-D3EadsZZ.js:21:23932) at getFrameIdForWidget (https://retool-edge.com/assets_vjs/index-D3EadsZZ.js:21:24341) at https://retool-edge.com/assets_vjs/index-Dk4hyLxb.js:123:5044 at https://retool-edge.com/assets_vjs/src-index-BqrMrrPI.js:62:4069 at l (https://retool-edge.com/assets_vjs/src-index-BqrMrrPI.js:62:3329) at https://retool-edge.com/assets_vjs/src-index-BqrMrrPI.js:62:4152 at Object.l [as current] (https://retool-edge.com/assets_vjs/src-index-BqrMrrPI.js:62:3329) at Object.b [as onStateChange] (https://retool-edge.com/assets_vjs/src-index-BqrMrrPI.js:104:176) at Object.l [as callback] (https://retool-edge.com/assets_vjs/src-index-BqrMrrPI.js:86:81513) at https://retool-edge.com/assets_vjs/src-index-BqrMrrPI.js:86:81046 at cp (https://retool-edge.com/assets_vjs/src-index-BqrMrrPI.js:85:37187) at Object.notify (https://retool-edge.com/assets_vjs/src-index-BqrMrrPI.js:86:81016) at Object.o [as notifyNestedSubs] (https://retool-edge.com/assets_vjs/src-index-BqrMrrPI.js:86:81472) at Object.p [as onStateChange] (https://retool-edge.com/assets_vjs/AppContainer-BgHoC4id.js:17:22549) at Object.l [as callback] (https://retool-edge.com/assets_vjs/src-index-BqrMrrPI.js:86:81513) at https://retool-edge.com/assets_vjs/src-index-

1 Like

Hello @Asary_Anhairi,

If this issue happens occasionally, it could be due to Chrome running low on RAM or storage. Clearing the cache or refreshing the browser usually fixed it.

Here’s a similar discussion on the web app: Retool Community - Is the editor down?

4 Likes

This happens across multiple machine and different browsers. clearing cache, restarting browser, refreshing does not fix it.

do note this error specifically appears on the code tab and code tab only, the main editor and other tabs are working as expected.

It doesn't happen occasionally, it happens consistently and is reproducible

Hello @Asary_Anhairi,

I tried your test JSON to reproduce the issue on my end, and I’m also experiencing the same problem.

Could you check with the Retool team for a solution? They might be able to assist with this.

4 Likes

@WidleStudioLLP I'm posting in this forum thinking this is the best way to get help and reach the internal team. is there other place I should post this or a contact page for the retool team?

Hi @Asary_Anhairi ,

The Retool team monitors this forum and will respond to your query.
@paulo, @darren—could you help with this?

4 Likes

Experiencing exactly the same issue.

This seems to be an issue only with the new multipage apps. If you create a legacy app it works fine.

1 Like

Sorry for the inconvenience !

I'm look into this issue right now.
For now, you can try to delete $main through search tab.

3 Likes

Sounds like this is fixed on Cloud now :slight_smile: please let us know if you're still seeing issues

1 Like