Error on accessing edit page

💬 App Building
1

Hello, i am experiencing this error, that disallows me to join edit page on my apps.

i think tats the probleme is that i use depreciated url for cdjns, but i can't remove it without accessing the app ?

Did anyaone had this problem ?

Something went wrong
Error ID: 8234062b2ba64c138894b7450baee37e
Unable to preload CSS for https://retool-edge.com/assets_vjs/SegmentedControl-B3mx4gCn.css

2

Hello @cyber,

This issue occasionally occurs and may be related to Chrome running low on RAM or storage. I've faced a similar problem in my app before, and clearing the cache followed by refreshing the browser usually fixed it. Try clearing your cache, refreshing the page, and logging in again—it might resolve the issue.

4 Likes
3

Hi @cyber,

Did @WidleStudioLLP's suggestion help?

Can you share a screenshot of the page when you try to access your app? Even if there is an error you should still be able to remove the deprecated URL for cdjns and clear out anything else in your CSS configuration.

4

Hello @Jack _T,

Clearing temporaly fix it, but it still came back

image
image1920×953 30 KB

I have this and in the console , seems to be these errors :

image
image1777×343 25.2 KB

5

Now on SQL editor

image
image497×531 27.5 KB

6

Is it possible that you have any custom CSS on that page? Maybe that isn't scoped into your actual main container of your retool grid / retool app?

Do you possibility have some custom CSS styling that is attempting to style containers outside of your app container, i.e. in your left-side editor or right-side inspector?

7

Hey @cyber

Have you check your module name, some times this error occurs because we are using different module name like in custom library component we are using

HelloWord

and then change it without change the component into the retool app side

3 Likes
8

@cyber What module are you importing in?

Are you using modules or queries from the Query Library?

If you create a new app, do you still get these error messages?

1 Like
9

Hello,

There is not :frowning:

10

I deleted it, but the issue is still happening.

I'm using queries, and to be more precise, the problem occurs across all functionalities in my applications. Sometimes the error doesn't point to the same path, but it still shows up.

It affects the component list, the query editor, module editing, and even the public app.

I checked what @WidleStudioLLP mentioned, but I don’t think I have those ways (or setups) on my side

Now, i can have a blank page, instead of error.

I have to clear the cache two or three times to access the page without any issues, but the problem comes back on a different page about 45 minutes later.

11

Hi @cyber thank you for the additional details.

Apologies for the issue, that is very odd.

So the error always says "failed to fetch dynamically imported module" although with a different URL even after you deleted any and all Libraries or Preloaded JS?

And even in a newly created app after you deleted the app where the error messages started?

Can you used you browser inspector to check the 'Networking' tab to see if there are more details on the error in this console?

You may need to come into our office hours for live debugging, I haven't seen anything like this before :sweat: I was hoping that by reversing anything you had done in terms of customizing the app would fix this, or by starting from a blank slate.