jswb
January 30, 2025, 10:22am
1
Every time I try to edit or create an app, I get this error:
(Error ID: 850d8cd657d84599b36c9f6fcce5ba75
Failed to fetch dynamically imported module: https://retool-edge.com/assets_vjs/index-CFyZCcHV.js?t=1738232337125 )
Loading the app to use works fine, but the editor doesn't load on either Chrome or FireFox
2 Likes
jswb
January 30, 2025, 10:24am
2
Nevermind, you appear to have fixed it during the time it took to write the post haha
1 Like
stu
January 30, 2025, 10:29am
3
I have this same error too. I think it's down.
3 Likes
Hey @jswb
You may refer to this post for a similar issue: Similar issue? .
3 Likes
Same, the editor is absolutely unusable right now.
Looks like this issue is not being posted on the status page as well.
2 Likes
Still having the same problem here
1 Like
Jack_T
January 30, 2025, 6:05pm
8
Hello everyone,
Apologies for this issue. Our team is investigating this right now.
It appears that there is not a known outage on our status page currently.
@jswb it sounds like your issue resolved itself, for the other users, have you attempted to clear your cache and to refresh your browser as @WidleStudioLLP suggested in their linked post?
Is this issue still ongoing where the apps work but just not the editor?
Jack_T
January 30, 2025, 6:12pm
9
Just got word this seems to be an EU related issue.
If you can use a VPN to connect to our US servers/cloud for the short term while this is fixed that should work.
I also have this error, tried on Safari and Brave
I also have this issue but with workflows.
I'm getting thie error too on our mobile app.
Jack_T
January 30, 2025, 11:08pm
13
It looks like from our Sentry reporting that the error spike is gone as we have resolved the issue
Let me know if anyone is still experiencing this issue!
1 Like
Jack_T
Split this topic
February 4, 2025, 9:06pm
14