Environment
- Retool Cloud instance: custom-domain.retool.com
- Custom domain: retool.my-domain.com
- DNS: CNAME → custom-domain.retool.com
What's Working
- SSL certificate provisioned successfully (Let's Encrypt)
- Embed URLs work perfectly via the Embed API
- curl -sI https://retool.my-doamin.com/auth/login returns HTTP 200
What's Not Working
The login page at https://retool.my-domain.com/auth/login shows the UI but fails to load with 404 errors in the browser console:
Failed to load resource: the server responded with a status of 404 ()
The page displays "Welcome back. Log in to your account below." but the login form doesn't appear or function.
Questions
- Is there additional configuration needed for the custom domain login to work?
- Are there specific assets that need to be deployed for the custom domain?
- Should I retry the domain verification in Settings → General → Custom Domain?
Thanks for any help!
