Could not invite 1 user because they have been disabled

[AsiaSeries]

I get this message.

We are subscribed for the Business version.

I am admin.

I cannot add my colleague.

She is not listed under "all users". Don't know how or why she is disabled. No way to re-enable her. Can add new other users. Just not her.

Please help.

#### Warning

Could not invite 1 user because they have been disabled. Learn more

[Darren]

Hey @AsiaSeries - welcome to the community! Thanks for reaching out. You can view disabled users by unchecking the menu item that I've shown below.

I hope that helps! Let me know if you have any questions.