We had a user and removed her. When I try to re-add her, it tells me I can't invite her again. How do I add her back to our org?
Thanks!
We had a user and removed her. When I try to re-add her, it tells me I can't invite her again. How do I add her back to our org?
Thanks!
Hey @nimster! The reason you can’t invite Abby is that she’s currently part of another Retool organization, which I’m guessing was a mistake? If you could have her email me at justin@retool.com, I can archive her account so you can re-add her to your organization!
Hi @justin !
I came across the same message as well.
Could you take me out of the current organization?
Hi @yoshimaru
May you do me a favor and reach out to Support via chat in your Retool app. We'll be more than happy to take care of that for you
Update!
You can now archive your own account (to help get you out of the wrong org or to simply just remove your Retool account).
You can navigate to Settings > Account > check the bottom of the page and click the "Archive account" button there.
If you run into any issues, we'll gladly help get things sorted!