Can't invite existing user?

We had a user and removed her. When I try to re-add her, it tells me I can't invite her again. How do I add her back to our org?


Hey @nimster! The reason you can’t invite Abby is that she’s currently part of another Retool organization, which I’m guessing was a mistake? If you could have her email me at, I can archive her account so you can re-add her to your organization!

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Hi @justin !

I came across the same message as well.
Could you take me out of the current organization?

Hi @yoshimaru :wave:

May you do me a favor and reach out to Support via chat in your Retool app. We'll be more than happy to take care of that for you :smiley:

Update! :slightly_smiling_face: :tada: You can now archive your own account (to help get you out of the wrong org or to simply just remove your Retool account).

You can navigate to Settings > Account > check the bottom of the page and click the "Archive account" button there.

If you run into any issues, we'll gladly help get things sorted!