nothing said about presentation mode not supported
this is new from today
@Retool_Moderator any comments here? does anybody knows?
Are you seeing this error when clicking Preview mode?
We have not removed this feature from any plan. I just tested it on an org with a free plan and no issues. Are you on Cloud or Self-hosted Retool?
Thank you for clarifying! Were there any recent changes on your plan or license key? I found two instances of this happening:
- Customer made an upgrade to their plan (Startup) back when this feature was gated.
- On an Internal ticket, a customer was missing billing information on a paid plan.
But I don't think the above applies to you if you are on Free Retool. Unless we downgraded from another plan?
Please send me a DM with the name of your org, I'm happy to check if there is an issue with your plan.
sent
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Update: We found that @Ohad_Perry was on an outdated version of the free plan, which was definitely an issue on our end. If anyone else runs into this please reach out to support via the app, or send me a direct message on the forum.
Happy building! 
@Paulo I would join in, because the message comes up in other places:
and at least another question:
Clicking on "View" is not possible in the free plan?
Hi @Azathoth, could you send me a DM with your domain? You should be able to View apps on Free Retool. There might be something going on with your org. I'm happy to take a look at it.
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For everyone else: My free licence was already a bit older. After creating a new licence and adjusting the .env everything works now!
@Paulo thanks for your support
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You are welcome! 