We have an app in which we can switch to another app by using a "utils.openApp()" event handler. When we are using this app via our retool accounts everything works fine but when we use it through a public link we have to refresh the page each time so that we can change the app. Can you please help us solve this problem?
This sounds odd, you should be able to link directly between apps
Are all of the apps you're linking to also publicly shared? What behavior do you see before you refresh the page?
Users can acces to the apps via differents paswords. Right now nothing happens when the click on the "go to the other app" button. If they refresh the page they are redirected to the pasword page and then to the other app.
Thank you for your response.
I see, thank you for the clarification! I've alerted the dev team to this and can let you know here if there's a fix. In the meantime, the 'Go to URL' event handler seem to work properly, could you use that instead of 'Go to App'?
Yes, it works! Thank you very much for your help.