Azure AD Retool SCIM issue

💬 Self Hosted Retool
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  1. My goal: Enable SCIM provisioning between self hosted instance of Retool in AWS & Azure AD
  2. Issue: I am able to retrieve the SCIM URL & token from Retool but when trying to establish a connection between Azure AD and Retool I keep getting this error message "Your application is not reachable. Check the address or tenant identiifer provided. If the problem persists, contact the party who maintains the application. "
  3. Retool version & hosting setup (Docker, K8s, cloud provider, etc.): v2.94, Docker setup
  4. Error message(s) or screenshots: "Your application is not reachable. Check the address or tenant identiifer provided. If the problem persists, contact the party who maintains the application. "
  5. What I’ve tried so far: We've tried testing the token generated from Retool and the SCIM url outside of Azure AD to make sure it is valid, which we confirmed it is.
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Hi @citurralde,

Apologies for the issue. This sounds like there is something in the networking layer that is blocking the connection between Retool and the Azure AD, since you tested the token and URL outside of Retool to make sure it was valid.

You will likely need to check the logs for server hosting Azure AD to get more details about if the request is being blocked by any type of middleware of security layer.