Workflow not sending files with large files

💬 Queries and Resources
1
  1. My goal: Be able to submit a form with file inputs and send it over to a workflow and send that to google drive and other systems.
  2. Issue: Sometimes when the files are large enough it seems to skip sending the files and does not show the startTrigger with all the data. There is a code step that is setup in there to send the files however, like in the screenshot it does not show the code step nor the starttrigger.
    Screenshot 2025-08-13 at 1.25.18 PM
    Screenshot 2025-08-13 at 1.25.18 PM1904×274 41.4 KB
2

Hey @Trey_Anderson - how big are the files that you're working with? There are some inherent limitations to the size of the payload that can be passed between individual workflow blocks. The other possibility is that only the logging itself is being suppressed due to size concerns - have you verified that the attached files aren't being processed at all?

3

Yeah we checked all our systems where the files were supposed to be sent and nothing had anything. As for the files sizes im not sure the run says 41.2MB.

4

Thanks for checking! I suspect the issue is with the size of the payload being passed to your workflow, then. Are you triggering it from within an app and passing the file data as JSON parameters? If so, you might instead try a setup that uploads the attached files to Retool Storage so that your workflow can subsequently access them via a dedicated query.