I have a workflow that processes prescription information.
Every 1 in 100 times it appears to crash at the start trigger block. I do not know why. Since it's in the start trigger, I'm not even sure how I would go about debugging this.
The webhook is called on submission of a Cognito form.
If I rerun the failed call, it continues to fail, implying there is something wrong with the JSON payload.
Hi @Tom_Burns, and welcome to the Community Forum!
On a failed run, can you check the Input tab and see what that payload looks like? That could help us debug what the issue is. Something else you could do is check the logs for a failed run and DM me the workflowrun ID as well as the workflow ID, and we can find some logs and see whats happening.