Not sure if Support is the right place for this, but I can't recall who my Retool contact was. Can you folks share Retool's SOC2 report with me? I need it for our own SOC2 audits
Hey James! Antony here. I'll follow up with you over email!
Thanks Antony! I seriously lost track of this matter
Hi! I work for a customer of yours which also needs Retool's SOC 2 Type II report for the same reason. Would you please send it to me, as well? Thanks!
Hi @agi! I can help with this In order to send over our SOC-2, we just need you / the recipient to sign an MNDA. If this sounds alright with you, would you mind DM'ing me an email I can send the DocuSign document to?
Hi @victoria, thanks for the reply! I tried finding where to DM you my email (following the instructions to click on your avatar and then select the message button
)
but I don't see this option—all I see is a larger avatar + summary of your profile / badges:
Hey @agi! Strange. Could you send an email to us over at support@retool.com instead? Please feel free to mention me name so my teammates can pass it along
Aha! Just figured it out! Posting here in case your team would like to correct the instructions / the screenshot helps someone else.
Thank you for doing that + got your email (talk to you there)!
Hi @ayesha Of course! Before sending the SOC-2 report, I'll send over an MNDA for you to sign. Would you mind DM'ing me an email address that works best for you?