Hello, Our team recently started using Retool but seem to be experiencing a problem with the Intercom integration built into Retool. Once we've added both our app id and identity verification key, nothing is shown on our applications. Not sure if we're missing a step but when reviewing the "Set u…

Hey @daltonp , are you able to test this in a non-public app? Test the Intercom messenger client by navigating to a Retool app as a view-only user. Click the help bubble to reveal your Intercom messenger client. Public apps don't contain any user specific information (there is no logged in user) so…

Unable to show Intercom Messenger

💬 App Building

daltonp April 18, 2024, 6:20pm 6

Hello Joe,

I'll give it a test and get back to you.

Thank you for the follow-up!

Best,
Dalton

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Unable to show Intercom Messenger

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