Hey @mikec,
I have another user running into this issue. Would you mind answering the following?
We haven't ran into this issue before so we may need to gather more information to get a better grasp of the problem. Apologies in advance for the barrage of questions.
- Please grab the requestId from the failing request in the Networking tab of your developer tools and then share all container logs from all Retool services that have that requestId UUID.
- If known, what version did this start on?
- Is it possible your encryption key is missing?
To get that request-id:
- Inspect the page
- Click
Network
- Click the clear button on the upper left hand side
- Make the request to edit
- Click the request
- Copy the
X-Request-Id
- Screenshot the
Response
tab