Hi all, new to Retool here.
I was looking to create a custom CRM app in Retool and wanted to know whether it's possible to show email interactions with specific contacts in a Retool app. Something similar to this - https://help.folk.app/en/articles/5007315-track-interactions-emails-calendar-events-whatsapp-conversations.
I've searched around a bit but most use cases I see are about sending emails and not about tracking email interactions. So any help would be greatly appreciated.
Hi @shappwan,
I just watched that video you shared and that is definitely possible to do in Retool, as long as you are able to get the data of the email conversations from the API of whichever email provider you are using!
We also have an amazing new tool called Retool Assist than is an AI powered app builder, check it out and let me know if it was helpful for building your app!
I would recommend using a Container component. This will map over the data of each email and can be set up to display the messages. Combine this with a Javascript query to sort the data by chronological order.
The biggest question will be around how to do get the data from the API, you will likely need to define some variables as to who's conversation you want to grab these records from. For this you will likely need to check out the docs for gmail or whichever email server holds the data you want to view.
Hi @shappwan,
I wanted to check in and see if my comment above was helpful for you!
