Email management in Retool

Feature Requests
1

Has anyone found a way to use Retool as a ticket management tool?

I feel the tooling is super close to supporting that.

I just imagined storing every received email in Retool DB and handling it from there.

I'd just need to authenticate my email provider somehow

2

Hi @Arnoldas

If you're using Google Workspace, with Google Script you can easily check for new emails, call a Workflow in Retool passing the emails as payload.

Hope this help.

2 Likes
3

Here is a Support Ticketing System template. :slightly_smiling_face:

4

This actually does help! Making the UI is not a problem. Getting those emails into the Retool DB is missing. But this could be a way.

If anyone else found different ways to Store emails in DB - let me know.

Arnoldas