- My goal: Snapshat restore of Retool Database
- Issue: data was overwritten
- Steps I've taken to troubleshoot: this is the Retool Database and is not self-hosted.
- Additional info: (Cloud or Self-hosted, Screenshots): Database name is sho_zones and timestamp for restore is 12:45PM Pacific
@AbbeyHernandez can you assist with this and let me know if you need any further information?
Apologies, looking at other posts, it seems like you need the date and time in UTC.
Date: May 7, 2026
UTC: 7:45PM
I can help you out, @Ross_Hollman. 
Will follow up with the specific details shortly!
I've generated a snapshot of of your production RetoolDB at the given timestamp and added it to your org as a new temporary resource:
- Resource identifier:
bb1f555c-99b5-469f-aa59-d895c3c5376d - Expiration:
2026-05-14T19:45:00Z
The cleanest way to finish the restoration process is to write a workflow that queries this new resource and subsequently inserts the returned data into RetoolDB. Alternatively, you can query the data, export it to a CSV, and then import that CSV into RetoolDB.
Let me know if you have any questions!
Awesome! Thanks very much for your help