I accidentally deleted serveral record sin assistant_programs table: https://purposetech.retool.com/, Nov 29 UTC 00.00. I don't want to go back in history, but I want copy of this table from the timestamp I shared added, so I can access these specific records and add it back to my current DB table. Can you please help on this? This is a very critical issue for me. Thank you team!
I want a OLD version of assistant_programs table to be added in my DB please from yesterday!
I saw a similar issue reported here that was resolved in similar manner, but cannot comment in this thread anymore: Restore Retool Database Table
We are currently only able to restore to a certain timestamp within the last 7 days, as we do not have direct access to load your data from a snapshot and pull specific tables info
Please let me know (make sure to tag me so I'm notified) if you'd like to go ahead with the timestamp restoration and the date/time (we'll restore it to Nov 29 UTC 00.00 unless otherwise specified with your permission)
Usually yes, but it seems I ran into a snag trying to restore it using our third party provider. I've reached out and requested them to run this ASAP to restore to Nov 29 UTC 00.00 or as close to before this time as possible.
Hi @Isaac-H thank you for your reply, since you commented nothing has been updated. When do you think the third-party provider will sort this out? Thank you!
To be transparent, this is the first time I've had to request this with them, so I can't say for certain. They've acknowledged the ticket though, I expect as it's a weekend we'll hear back on Monday