Help! Table wiped in error

💬 App Building
1

Hello!

I've accidentally wiped an important table. Can anyone from the Retool team help? I see its possible to roll back to a snapshot in time within the last 7 days? If so, could it be restored to 11am GMT today, 20th Feb please?

I also sent this request to support@retool.com, but the autoreply was unclear as to whether it would be picked up or not.

Many thanks!

2

Tagging @Tess and @Jack_T to help this post being picked up promptly.

1 Like
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Adding @joeBumbaca

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Yeah, I thought if him too, but he hasn't posted since Oct24, so wondering if he may have left the suppor team.

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Hey @ChrisPEL, thanks for reaching out. Would you mind sending the table id in a dm?

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Hey @MiguelOrtiz @ScottR! Thanks for thinking of me! I'm still here in Support at Retool, just in a different capacity, so I don't post on the Forum much any longer. But I still check in every so often, glad to see you two are still so active!! Thank you for your constant vigilance.

@AbbeyHernandez I think this request is for a RetoolDB snapshot restoration to today at 11am UTC +0

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Thanks all!

I'll send you a DM now.

Thanks!

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Hi @ChrisPEL,

This table should be reverted now. Please let me know if you need anything else or if you see the changes!

1 Like