I accidentally deleted a very important table
Is there a way to restore the table data? thanks a lot!
@Steve_Sleeven I can help here. We can return the Retool DB to a backup at any given time in the past 7 days. Just let me know the timestamp you want it restored to and which db (prod vs staging). Thanks!
prod base
silkagro.retool.com
13:25 UTC
and thanks so much!!
It should be restored from a snapshot of the entire DB at that time, so all tables should be affected. Mind logging out / in again to ensure that you aren't seeing any cached data?
even logged in through a new browser
still not there
let's try even earlier maybe
12 am 31/05
Restored, if this doesn't work I'll have someone on the Retool DB team take a look when they are able.
@joeBumbaca sorry, another quick question, if you don't mind
what are the office hours for the DB team? it there a chance I could get it helped with today?
it's just so. extremely important
Hey @Steve.Sleeve we are actively working on it. I've escalated the issue to the support for the DB provider and they are taking a look. I'll update you here as soon as I have any news to share.
Hey @Steve.Sleeven another restoration was done. Can you check and see if that get this table back into the state you want? Thanks!
sorry, had to wait until I can post again haha
YES!!! it finally helped! thanks so so so much!
Glad that worked!