Please add support connecting a Google Tag Manager manager account as an application-level configuration option

Without access to the dom we can't use tools like Full Story and HotJar, which are critical for assessing the UX of our applications.

Can you please add the ability to connect a Google Tag Manager account to an application? This would allow us to use GTM to add whatever tools we wanted at the appropriate scope.

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Hello @Aslan_Goldenhour!

Completely understand the importance of these tools for tracking users. Unfortunately, the current code architecture of Retool does not allow for retool apps to access the DOM/window directly :pensive:

We have gotten this/similar requests from many users and I am making it a major point for me to get this pushed through to our engineering team to prioritize.

Will be doing further research internally on how big of an engineering barrier this feature would be and hopefully updating you and the community with good news as soon as I can!

Thanks Jack! Appreciate the update. Heartening to hear that this is a pain point for many others.

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Just here to echo the request @Jack_T :slight_smile:

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Reopening this topic to collect +1s on this FR. :slightly_smiling_face:

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any progress on this?

Hi @shaun_Adams1!

Internally we have some major projects(testing automation & error monitoring :star_struck:) in the works so unfortunately this has been pushed back on the roadmap.

Might have some updates late H2 of this year but I can add on your +1 to this issue in our internal thread for more weight/visibility!

Hi Jack - any updates on this? Not having Hotjar / Full Story makes it pretty much impossible to use Customer Portals.

Hi @dpc!

Unfortunately no updates yet but this project is a priority to us and I am hoping we can get it released soon.

I just pinged the PM on this project internally to see if they have further details and will continue to update this thread with any news I get!

Thank you again for the patients, I agree these tools are critical for Customer Portals and tracking user activity.

Hey @dpc and everyone else in the thread!

Just got word that the Beta for Fullstory has just gone live! Check it out here, I believe anyone with an enterprise account is able to opt into this beta with the full release coming shortly after :tada: