Plan migration from cloud to selfhosting

💬 Self Hosted Retool
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  1. My goal: migrate subscription from cloud to self hosting
  2. Issue:
  3. Retool version & hosting setup (Docker, K8s, cloud provider, etc.):
  4. Error message(s) or screenshots:
  5. What I’ve tried so far:

Of course. Here is the updated English translation with the additional information included:

Subject: Request for Subscription Cancellation - Migration to Self-Hosted

Hello,

I would like to request the cancellation of our Retool cloud subscription. We are planning to migrate to a self-hosted version of Retool.

According to your FAQ page (Accounts, Users and Billing FAQ), it is instructed to cancel the current subscription and then purchase a new one for the self-hosted plan. Therefore, I am requesting the cancellation of our current subscription.

Here are our account details:

Please proceed with the cancellation and let me know the next steps.

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Hey @moltak, it’s been a while, good to see you back in the Community forum! Thanks for letting us know, our Customer Service team will be reaching out to you soon! :raised_hands: