Performance degradation when several tabs open

[smorris]

Users are experiencing performance issues when having several instances of Retool open at a time. The screen freezes and the following pop up appears.

Once the number of tabs opened is reduced to 1 only, performance improves.
For the time being, we have instructed our users to keep only one tab open at a time, however there are scenarios where they need to compare details side by side using multiple windows. Please let me know if there any additional details I can provide.

[Paulo]

Hi @smorris, we found the Enterprise Support request where you originally reported this issue, and we’re collaborating internally to help move it forward. Once we have a solution, we plan to share what we learned and the resolution here.

If anyone else is experiencing this issue, please post here with the following:

1. Is this issue happening in only one app or multiple?
2. The name and UUID of the app(s) experiencing performance issues.
3. A JSON export of the app(s) from above.
4. An export of the results you get from the Debug -> Performance tab, located in the bottom right corner of the UI:
   
   

[Paulo]

Yesterday, we released an update for Cloud that is expected to improve performance issues.