Hi,
I can't login on my retool account. When I try try to connect with login and password, it indicates me that i need to use google account. However when i sing in with it, it comes back directly to the connection page (asking again for login and password), so I can't connect at all.
How to solve this problem ?
Hey @Lucas_Lareal!
It sounds like one of the admins in your org may have deactivated your account - can you reach out to them and see if they'll reactivate you? Otherwise, are you trying to create or join a new org?
I have a similar issue on the mobile app, it says that google doesn't allow retool but when I login on a computer, open the app and scan the qr code, the error doesn't show up. After I login using google it comes back to the login screen, I'm the admin so nobody desactivated my account. I don't have any issue when I use google to login on a computer
