Loading spinner not appearing

💬 App Building
1

I've noticed that the loading indicator, which used to appear on the component when fetching data, is no longer visible. In the App settings, the 'Show loading state' option remains checked as before. I can't seem to figure out what's gone wrong. Does anyone know why this might be happening or how to resolve this issue?

Screenshot_131

2

I am experiencing the same issue, up vote!

3

We are also experiencing this issue and have also verified that the enable loading state is checked. It was originally working fine and it stopped working a couple of weeks ago.

4

I've found a workaround for this.

To address this issue, I wrote custom CSS code as follows:

@keyframes spin {
  to { -webkit-transform: rotate(360deg); }
}
.retool-grid .fetching-mask.fetching {
  background-color: rgba(245, 250, 255, 0.65);
}
.retool-grid .fetching-mask.fetching:before {
  content: " ";
  display: inline-block;
  border: 3px solid rgba(46,74,155,.2);
  border-radius: 50%;
  width: 32px;
  height: 32px;
  border-top-color: rgba(46, 74, 155, .6);
  z-index: 999;
  font-weight: bold;
  color: #646464;
  animation: spin 1s ease-in-out infinite;
}

I hope this helps and hope it gets fixed soon.

2 Likes
5

Nice workaround @jaey . Thank you for sharing!

1 Like
6

Hey @jaey, thanks for flagging this! I hope the workaround provided in this thread is working for you, but I wanted to also let you know that I've raised this with our engineering team. We'll let you know when this is fixed!

7

Hello @Lindsey_Morrison is there any update on this? We are still seeing loading spinner issues across our applications.

8

Hey @James_Tuxbury! Thanks for reaching out.

This issue has received some additional attention in recent weeks and is near the top of the pile, as a result, but development hasn't yet begun.