Hi all,
I'm trying to write an email query to send an email to app users when a comment thread is updated, but I can't find any information for actually specifying email addresses in the query. Can anyone share any similar examples?
Thank you!
Hi all,
I'm trying to write an email query to send an email to app users when a comment thread is updated, but I can't find any information for actually specifying email addresses in the query. Can anyone share any similar examples?
Thank you!
Hey @abbieolson! You can use SendGrid to send emails programmatically right from Retool! You can attach it to the post comment event, which might help with what you're trying to achieve.
The built in comment thread is a bit unique, where the comments aren't exposed. Could that be the issue? Do you need to look up other users in the thread to send notifications?
I ended up recreating the comment thread myself so that I could have more control over it.
@abbieolson Did the above suggestion help sort this out? I also often find that creating your own custom comment thread ui is helpful!
Otherwise, some screenshots may help. Are you referring to the sender email? If so, our docs note that we don't allow users to modify the sender email address. However, users can set a Reply-To address so that replies are sent to the email of the user's choice.