Hi all,
I've added a GIF image into my mobile app showed during query fetching..
From the mobile preview on my desktop it works perfectly but from my android app the GIF is showed static..
No animated..
How can i solve the situation?
3 Likes
Hi @Marco85, welcome to the forum! 
Could you share the configuration you used? I made this work by uploading the GIF to Retool Storage and using the "Storage" image source on the Image component. I'm able to see the animation on my mobile device.
Here is my setup:
I have the same issue, but the issue appears in the mobile app, not in the browser. same config as you.
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What Android version and device are we using?
Samsung S24 ultra (SM-S928B/DS), ver. One ui: 6.1, android: 14
thanks for the swift reply 
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You are welcome! I tested on my device and there seems to be no issue on iPhone. This bug may be affecting Android users only. I'll create a bug report, thank you for providing more details.
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Can confirm. GIFs don't work on androids. And It is becoming a bit of an issue for me as most of my tutorial elements are gif. Since we can't play videos on mobile still...
Hi @Scottsky, thanks for your feedback. I added it to the report.
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@Paulo any update on this? I have the same issue on Android
No updates yet, but I’ve added your +1 to the request to fix this bug.
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Same issue, when does this planned on getting fixed?
Hi @JasperCreationss, we still have no updates. I added your +1 to the internal request.
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Same here, it's not working on Android. Would really appreciate if that can be fixed.
Hey everyone,
Sorry for the long wait, but I’ve finally fixed this bug, and it should be included in next week's mobile app release. I appreciate your patience!
2 Likes
Still not fixed...
As a matter of fact. They just dont show up at all
Hey @JasperCreationss ,
Which version of mobile app are you using ?
does this app load for you ?
gif testing.json (26.6 KB)