Hi all,
I've added a GIF image into my mobile app showed during query fetching..
From the mobile preview on my desktop it works perfectly but from my android app the GIF is showed static..
No animated..
How can i solve the situation?
Hi @Marco85, welcome to the forum!
Could you share the configuration you used? I made this work by uploading the GIF to Retool Storage and using the "Storage" image source on the Image component. I'm able to see the animation on my mobile device.
Here is my setup:
I have the same issue, but the issue appears in the mobile app, not in the browser. same config as you.
What Android version and device are we using?
Samsung S24 ultra (SM-S928B/DS), ver. One ui: 6.1, android: 14
thanks for the swift reply
You are welcome! I tested on my device and there seems to be no issue on iPhone. This bug may be affecting Android users only. I'll create a bug report, thank you for providing more details.
Can confirm. GIFs don't work on androids. And It is becoming a bit of an issue for me as most of my tutorial elements are gif. Since we can't play videos on mobile still...