I'm trying to deploy the Retool android app to my Zebra TC21 devices using Zebra DNA Cloud (EMM) solution and no matter what I always receive the error message stating that [INSTALL_FAILED_CPU_ABI_INCOMPATIBLE. Is it something that is related to the way the Retool APK is being built? I found this thread on StackOverflow addressing what could be causing this issue. Is this something that could be addressed by Retool Dev Team? I can install the Retool apk on that device using Google Play Store but I wanted to use the Zebra DNA Cloud managed configurations for a enterprise app deployment.
I just confirmed that the same issue exists with the latest 3.183.0 version of the mobile app.
Hey @suhl
The error "INSTALL_FAILED_CPU_ABI_INCOMPATIBLE" likely means the Retool APK is built for the wrong CPU architecture (not ARM). Check Retool build settings for architecture options or contact Retool support for an ARM-compatible APK. Zebra DNA Cloud might also have deployment restrictions, so consult their documentation.
You can prefer this documentation Zebra Doc
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Thank you for that hint. I was able to research it more and the problem here is that Retool mobile app is a so called split config app that is build of multiple apk files and there's not known method yet to install .apks (split config apps) with Zebra DNA Cloud solution. Nevertheless the issue is to be solved by Zebra devs, not Retool devs.
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